Terms & Conditions

Welcome to BrightMate.shop. By using our website and making a purchase, you agree to the terms below. Please read them carefully.

General Use

BrightMate provides everyday products for personal use. By accessing our site, you confirm that you are at least 18 years old or purchasing with permission from a legal guardian.

Product Information

We aim to provide accurate product descriptions and details. Minor variations in color, packaging, and specifications may occur due to supplier updates or screen differences.

Orders & Payments

All orders are processed on a first-come basis. We reserve the right to cancel or refuse any order if payment issues or fraudulent activity are suspected.

Payments are processed securely through trusted third-party payment providers. We do not store your full payment details on our servers.

Shipping

Shipping times vary by destination. Estimated delivery details are provided during checkout. Delays caused by customs, carriers, or external factors are not controlled by BrightMate.

Once an order has shipped, address changes may not be possible.

Returns & Refunds

We offer returns and refunds in line with our Return Policy. Items must be unused, in their original condition, and requested within the allowed return period.

Certain personal-use products may not be returnable for hygiene reasons.

Pricing & Availability

Prices may change without notice. Availability may vary due to demand and stock levels. We reserve the right to modify or discontinue items at any time.

Privacy

Your personal information is handled according to our Privacy Policy. We do not sell customer data. For full details, refer to our Privacy Policy page.

Intellectual Property

All content on this website, including text, images, logo, and branding, is owned by BrightMate or licensed for use. Unauthorized use or copying is prohibited.

Limitation of Liability

By using our site, you agree that BrightMate is not responsible for any indirect, incidental, or consequential damages arising from product use or website access.

Always follow product instructions and safety guidelines.

Changes to Terms

We may update these Terms when needed. Continued use of our site means you agree to the latest version.

Last updated: [Insert Date]

Contact Us

Questions about these Terms Email: support@brightmate.shop